• Payment can be made using the credit card, deposit in the bank account, or demand draft before the due date.
• 2% fee is applied for payment made by any credit card.
• All Promotional rates are inclusive of 10% tax and 5% service charges.

• Check- in: 12:00 PM is the normal Check-In time. Earlier or Later Check-In is possible on a case-to-case basis upon prior conversation with the Hotel. Check-in processes require a copy of the Guest ID.
• Check- out: 10:00 AM is the normal Check-Out time. Earlier or Later Check-Out is possible on a case-to-case basis upon prior conversation with the Hotel. The hotel reserves the right to charge fees for Late Check-Out.
• Hotel Morning Glow reserves the right to refuse check-in in the absence of a valid ID. All guests must be at least 18 years old to eligible to Check-In to Hotel Morning Glow without a guardian.

• If cancellation/amendment is made 72 hours before the guest’s arrival date, no fee will be charged.
• If cancellation/amendment is made within 72 hours of the guest’s arrival date, only one night’s room rate including taxes will be charged.
• In case of no-show, 100% room rate including taxes will be charged.
• Early Bird / Last Min / Any Package Rates & Booking Dates are Unchangeable and Non–refundable if cancelled

The refund process will take approximately 7 to 10 working days. A transaction fee of 3% for Visa Card, Master Card, and 5% for American Express will be applied. Please notify us at hotelmorningglow@gmail.com, when you (guest) receive the refund amount.

HOTEL MORNING GLOW believes in helping its customers
as far as possible, and has therefore a liberal cancellation policy. Under
this policy:

Cancellations will be considered only if the request is made immediately
after placing the order. However, the cancellation request may not be
entertained if the orders have been communicated to the vendors/merchants
and they have initiated the process of shipping them.

HOTEL MORNING GLOW does not accept cancellation
requests for perishable items like flowers, eatables etc. However,
refund/replacement can be made if the customer establishes that the
quality of product delivered is not good.

In case of receipt of damaged or defective items please report the same
to our Customer Service team. The request will, however, be entertained
once the merchant has checked and determined the same at his own end.
This should be reported within
same day of receipt of the
products.

In case you feel that the product received is not as shown on the site
or as per your expectations, you must bring it to the notice of our
customer service within
same day of receiving the
product. The Customer Service Team after looking into your complaint
will take an appropriate decision.

In case of complaints regarding products that come with a warranty from
manufacturers, please refer the issue to them.

In case of any Refunds approved by the
HOTEL MORNING GLOW, it will take
1-2 days for the refund to
be processed to the end customer.

• All guests are requested to provide a valid photo ID at the time of Check-In.
• Valid ID Accepted: Driving Licence, Aadhar Card, Voter ID, Passport.

ADDITIONAL GUEST POLICY

All categories of rooms allow only two (2) adult guests per room with one (1) minor up to age 12 years. The hotel provides an extra bed with an additional charge. However, Family Rooms can accommodate up to 4 adult guests and two minors up to 12 years.

CHILD POLICY

Lodging for one Child below 5 years is complimentary.

PET POLICY

Hotel Morning Glow doesn’t allow any pet in the guest room.